Take a Breath

In the event that either Product Quality or Shipment Date varies from what you and the supplier had agreed to in the Trade Assurance online order, we will offer you assistance in reaching a satisfactory outcome, including getting your money back.

01

Convenient Options

Multiple are supported, including Pay Later, a financing option for qualified U.S. buyers, so you have the flexibility in choosing how to pay.

02

Payment Security

Employing latest technology, we secure your payment to make sure it gets to the supplier safely, and we developed Transaction Center to help you track and identify the funds flow.

03

Extended Support

30 days after delivery, if you are not satisfied with the product quality, you may contact us. We will help you investigate, mediate, and resolve your claim, plus reimburse you when appropriate. Your online order and communication records are the basis of refund resolution.

Purchase with Convenience,
Security, and Extended Support

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